MacBook Pro asking me to Reset Password on boot-up??

My MacBook Pro recently became unresponsive and 'black screens' during startup. Eventually it asks me to 'Reset Password' however after following the on screen instructions, changing my password, etc .... still nothing?

MacBook Pro, Mac OS X (10.7.2)

Posted on Jan 7, 2015 12:02 AM

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37 replies

Nov 25, 2017 3:40 PM in response to bmcorfield

IT WORKED! Out of all the forums I’ve read THIS WORKED! Shine your flashlight through the Apple logo in the back and start up the laptop. It shows your login screen! Amazing! I was literally about to scrap a $6,000 worth laptop after all the programming and adds to it, you saved my life! Honestly thought I was **** out of luck. It went out on me a day ago.

Jun 13, 2018 3:56 PM in response to bmcorfield

Thank you so much for this very helpful advice! I just couldn’t understand after the latest Apple is upgrade for my MacBook Pro why I just got a blank screen (laptop appearing to be off, no lights or sounds) and after forced reboot (many times) either resulted in a blank screen or asking me to reset password. Then going back to a blank screen on reboot. Your advice is a saviour, thank you so much. I would never have thought to shine a torch on the screen! But once signed in properly (via the torch) all back to normal. Very bizarre but thank you again. All the best John

Aug 28, 2018 8:17 AM in response to bmcorfield

I honestly can't believe the flashlight trick worked! I was on the phone with apple support for an hour and a half and even scheduled a genius appt for the next day. Has anyone figured out why this happens and the cause behind it? It almost costed me a full tank of gas and two hours of my time not to mention I saved money because we all know apple would have quoted me something outrageous for a simple fix.

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MacBook Pro asking me to Reset Password on boot-up??

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